Salesforce Administrator Training Singapore

Learn Salesforce Advanced Dashboard Training Singapore

salesforce administrator certification training

salesforce advanced administrator training

This Salesforce Training Singapore is designed to ensure that you learn & master the concepts of Salesforce Administrator.

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Course Outline

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Schedule

Days: 3 Days

Duration: 21 Hours

Timings: 9:30 AM - 5:30 PM

10 Anson Road, 26-08A International Plaza, Singapore 079903

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Why Choose Us

Expert Local Trainers
Hands-on Training by experts
Certificate of Achievement
Free Refresh Class within 6 Month

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Who Should Attend This Salesforce Certification Training Singapore

Salesforce training Singapore is ideal for those who are interested in cloud computing

Salesforce Administrator

IT managers

Sales operations professionals

icon salesforce administrator certification training

Salesforce Developer

Salesforce Administrator Manager

Course Completion Requirements:

Minimum 75% attendance is required in order to complete the course and receive the course completion certificate

Entry Requirements

Above 16 years old

High School Level English

Basic internet & computer operation skills

Salesforce Admin Certification Training Singapore

What are the course objectives?

Inspizone Salesforce Training Singapore is designed to ensure that you learn & master the concepts of Salesforce Administrator and pass the certification exam on your first try.

Learn how to manage and configure Sales and Service Clouds,
Understand the sales and marketing ecosystem
Supervise a wide range of important features and functionality of Salesforce.
This hands-on training will help establish your credentials in the Salesforce domain and give a solid boost to your career.

salesforce administrator certification training Singapore

salesforce advanced administrator training singapore

What skills will you learn in our Salesforce Training and Admin certification?

By the end of this Salesforce Training, you will be able to:

Configure and manage Sales, Service Clouds
Gain understanding into the roles of each of the functional user groups (inside sales, outside sales, marketing, customer support and management)
Apply automation, security, debugging, data validation, and customize apps
Configure and setup user interface
Gain the full skillsets needed to pass the Salesforce Administrator Certification exam on your first attempt.

Who should take this Salesforce Administrator Training?

This Salesforce Training is suitable for:

A person looking to build a career in Salesforce
System administrators
IT managers
Sales operations professionals
Product managers Salesforce Administrator

Salesforce Admin Courses Outline:

Lesson 01 - Salesforce Overview

Introduction to Salesforce
Salesforce Overview
Introduction to Salesforce
Salesforce Editions
Home Page Customization
User Management
Creating and Customizing Tabs
Creating an App
Uploading a Company Logo
Company Information Page
System Overview Page
Updating the Fiscal Year

Lesson 03 - Quote Templates

Introduction to Quote Templates
Quote Templates
Creating a Quote Record
Creating a Quote Template
Generating a Quote PDF
Emailing a Quote PDF
Modifying Quote Templates

Lesson 05 - AppExchange

Introduction to AppExchange
AppExchange
AppExchange Overview
Finding and Selecting an App
Finding a Developer
Finding a Consultant

Lesson 07 - Dashboards

Introduction to Dashboards
Dashboards
Understanding Dashboard Components
Creating a Dashboard
Refreshing a Dashboard
Modifying Columns on Dashboards
Adding Filter to Dashboard
Managing Access to Reports
Adding a Report as a Dashboard Component
Setting Up Dynamic Dashboards
Enabling Dashboards for iPad
Modifying Report and Dashboard Interfaces
Activating the Report Builder on Profiles

Lesson 09 - Role Hierarchy

Introduction to Role Hierarchy
Role Hierarchy
Viewing Role Hierarchy
Creating Roles
Enabling Field History
Creating Groups
Creating Permission Sets
Assigning Roles to Users

Lesson 11 - Profiles

Introduction to Profiles
Profiles
Standard Profiles Overview
Assigning Page Layouts
Field-Level Security
Custom App Settings and Access
Tab Settings
Record Type Settings
Administrative Permissions
General User Permissions
Standard Object Permissions
Custom Object Permissions
Password Policies and Session Timeout
Login Hours and IP Ranges
Enabling Apex and Visualforce Access

Lesson 02 - Sales Cloud

Introduction to Sales Cloud
Sales Cloud
Leads Home Page
Creating List Views
Creating and Converting Leads
Creating Accounts
Creating Contacts
Creating Email Templates
Sending Individual Emails
Sending Mass Emails
Creating and Managing Price Books
Creating Products
Creating Opportunities
Creating Activities
Creating a Web-to-Lead Form
Creating a Lead Assignment Rule
Creating a Lead Queue
Creating an Auto-Response Rule
Creating Campaigns

Lesson 04 - Service Cloud

Introduction to Service Cloud
Service Cloud
Creating Cases
Creating Case Assignment Rules
Creating Case Escalation Rules
Enabling Solutions
Creating Solutions
Attaching Solutions to Cases
Enabling Knowledge
Configuring Knowledge
Creating a Web-to-Case Form
Creating an Email-to-Case Address

Lesson 06 - Reports

Introduction to Reports
Reports
Understanding Report Formats
Creating a Leads Report
Creating Contacts and Accounts Report
Creating an Opportunity Report
Adding Leads to a Campaign from a Report
Creating a Report Chart
Scheduling Reports
Creating a Campaign Report
Summarizing Report Data
Creating a Report Formula
Exporting Reports to Excel

Lesson 08 - Chatter And Salesforce To Salesforce Configuration

Introduction to Chatter
Chatter
Chatter Overview
Enabling Chatter
Enabling Chatter Feeds on Records
Configuring Chatter Groups
Creating Customer Groups
Creating a Free Customer Chatter User
Customizing Chatter Email Notifications
Configuring Salesforce to Salesforce
Accepting a Salesforce Connection
Sharing an Account via Salesforce to Salesforce
Enabling Ideas
Configuring Ideas Themes
Enabling Social Accounts
Enabling Libraries and Content
Customizing Libraries and Content
Uploading Documents to Libraries and Content
Configuring Salesforce1

Lesson 10 - Security Controls

Introduction to Security Control
Security Control
Viewing Object Security
Changing Default Record Access
Sharing Settings
Field Accessibility
Password Policies
Session Settings
Login Flows
Network Access
Activations
Session Management
Login Access Policies
Certificate and Key Management
Viewing Setup Audit Trail
Executing Expire All Passwords
Delegated Administration
Remote Site Settings
Named Credentials
File Upload and Download Security

Lesson 12 - Data Management

Introduction to Data Management
Data Management
Importing Leads
Importing Contacts and Accounts
Using Mass Delete
Installing Data Loader
Importing Records with Data Loader
Updating Records with Data Loader
Deleting Records with Data Loader
Exporting Records with Data Loader
Adding a Field in the Schema Builder
Scheduling a Data Export
Creating and Using Sandbox
Mass Transferring Records
Reporting Snapshots
Working with Tags

Reviews of our students

Sarah Lah

4 months ago

Great excel course by Bee Hoon for 3 Days. Trainer was humorous and contextualised the info learnt in real life examples. Exercise files were easy to follow also.

Arun Dixit

11 months ago

I attended the excel course, our trainer Valene was really patient and well versed. The training environment was really good, I will definitely go again. Will recommend to my friends and family for sure.

Cara Chan

4 days ago

Attended WORDPRESS WEBSITE CREATION COURSE on 25 Sep 2023. Really appreciate the training made simple for beginners like myself. The trainer Mr Abhinay gave clear explanations and repeated many times to make sure we understood. Understanding how Wordpress works enabled me to navigate my company website and make updates efficiently. Unfortunately, the plug-in used by my company website was not taught in the course; which is understandable given the many different types of plug-ins available.The staffs were helpful and understanding when I was unable to log-in my singpass for attendance. It was overall an enjoyable experience to me. Snacks and beverages at the pantry was a bonus, too! Thank you, Inspizone!

Joanna

10 months ago

Thank you for the practicable courses. Lessons were conducted at a comfortable pace. Trainer Ms Mridula is knowledgeable, very helpful and encourages class participation to liven up the sessions. She also shared about how the tools can be applied in our work. Both intermediate and advanced excel courses exceeded my expectations. Thank you.

Guido Sudero

11 months ago

The course was effective for my purpose, the Teacher was clear and professional and she covered all the various aspects in an extensive and careful way. Then, the follow up they do, sending the course material to all Students is also good. Indeed a good Excel course for a beginner.

Avira Dixit

a year ago

I attended their 3 days excel training. I must say this is one of the best training places here at Singapore. They provide full training materials, you dont even need to bring your own laptop. Their course content was appropriate and examples used for explanation were relatable. The instructor was very patient and cleared all our doubts. Highly recommend!!

Leanie Lee

a year ago

I have just completed my excel levels 1 & 2. Trainer Bee Hoon is great. Her training was clear, audible & practical. A professional trainer indeed. Initially I was having some difficulties in my enrolment, but both the administrators Emma & Huyen were very helpful, patient, accommodating & efficient in their service, making it a pleasant experience I have had with InspiZone. InspiZone Highly recommended.

Wenyan Yeo (W)

7 months ago

Attended the MS Excel course (Beginner & Intermediate) on 25 & 26 Aug. Ms Koh Bee Hoon was the trainer for the above mentioned course. Ms Koh is very knowledgeable and patient, she makes sure everyone in the class understands the current topic before she moves on to the next. The lesson pace is very manageable too. After attending the course, I have learnt much more functions about MS Excel! Highly recommend this course to anyone who wish to learn more about MS Excel.

Lucia

a year ago

I have attended their MICROSOFT OFFICE EXCEL 2016 – INTERMEDIATE & ADVANCED LEVELS training. The trainer Bee Hoon is knowledgeable, patient and made online training an enjoyable hands-on experience. I would recommend the course for anyone wanting practical training, and I hope that there will be more online classes in the future.

J Quek

2 years ago

I am so glad that I had clicked on the site of Inspizone and decided to give a try on one of their courses, Master Excel Training. And I've got more than what I expected, I have done the course many years back but the trainers were never generous with their tips but Bee Hoon, a big "WOOW" she is very generous with the tips and know-how that I had never known before and she is very patient ...gosh! Fantastic trainer!! The Training Coordinator, Sophia, she was very helpful from the moment I send in my request and questions, she patiently guided me from registration, claiming my skill future till the approval and giving me the class schedule. A big thank you and great service! The school, wow!! I never have seen a school supplying such a well-stocked and premium snacks for students/trainees, the class welfare is really great and taken care of!! Thank you! I will definitely recommend Inspizone and I will keep a lookout for other courses that they have.

Katherine Ang

a year ago

I have researched on a few training centres before deciding on Inspizone. Very happy that I have chosen the right one! I have attended Microsoft Excel Intermediate & Advanced Class by Bee Hoon. She is super good, knowledgeable and clear with the online class. If you have any doubts she will also guide you patiently and ensure that you know how the functions work. If you are a beginner or you want to brush up your excel skills Bee Hoon will be my number one recommendation! 🙂 My training coordinator Emma has been very helpful towards my question too. Will definitely sign up for more courses with Inspizone!

Patricia Tong

5 years ago

Attended MS Excel 2013 Intermediate and Advanced levels. IT Trainer Ms Asha was patient and knowledgeable. Her lessons were conducted systematically. Additionally, their Project Coordinator Ms Huyen took efforts to text reminder a day before; kept the place neat and clean; and making sure refreshments were ready and adequate.

alex koh ming

3 years ago

BEST EXCEL TRAINING

Jacqueline Lee

2021-09-22

Went for a accounting course, Steven was friendly and helpful

Guido Sudero

2021-09-01

The course was effective for my purpose, the Teacher was clear and professional and she covered all the various aspects in an extensive and careful way. Then, the follow up they do, sending the course material to all Students is also good. Indeed a good Excel course for a beginner.

THIRUMALA DEVI

2021-09-15

Here i attended two courses. The Teacher is more knowledgeable person. I attend here accounts and Corporate Tax Singapore courses. really ill recommend this institute.

Lachu Gandhi

2021-09-07

Content of the course is appropriate. Trainer valene was very good and interactive. The place, course materials, the presentation and content of the material everything were clear and precise and she gave proper response to the queries raised. The place is well maintained too. Overall, a good experience and sure, I will recommend inspizone to my friends who are keen on upgrading themselves.

shengwei tan

2021-07-01

Stella is a great lecturer, the lesson taught are well orderly manner for each day which preps in beforehand and learning better.

Grace CH Ong

2021-06-11

A very useful course with laptops provided and sample datasets for our training. Training was very well-paced and clear, helpful for learning. Trainer also was happy to go around assisting when needed and managed queries well for us. Happy to have participated in a course at Inspizone 🙂

Salesforce Training (FAQs)

What Exactly Is Salesforce Training?

Salesforce is a booming career these days. If you plan to join a salesforce training, you’ll learn to configure salesforce to collect, analyze and recover critical customer information and build applications using Salesforce Lightning.

What Are The Basics Of Salesforce Training?

Here are some basics of salesforce training:

Configure Sales and Service.
Manage Sales and Service.
Implement automation.
Debugging.
Data validation.
Configure user interface.

Who Are Ideal For Salesforce Admin Certification Training?

The course is ideal for:

System administrators
IT managers
Sales operations professionals
Product managers Salesforce Administrator
Salesforce consultants
Salesforce developers
Salesforce marketing consultant
Training professionals.

What Am I Going To Learn In Salesforce Training In Singapore?

The salesforce training in Singapore is designed in a way that can develop a strong foundation of the subject and make students well-versed with the in and out of salesforce. With this course you’ll learn:

Configuring and managing sales, services, and clouds
Gaining an understanding of the roles of each of the functional user groups (inside sales, outside sales, marketing, customer support, and management)
Using automation, security, debugging, data validation, and customized apps.
Configuring and setting up the user interface.
Skillsets to pass the Salesforce Administrator Certification exam.

Why Should I Choose Salesforce Training In Singapore Over Other Institutes?

We’re not just a regular institute providing training services. We’re here to build a strong clan of salesforce professionals who’re industry ready and can stand out from the crowd with their robust skill set. With us, you’ll get:

Expert local trainers
Hands-on training by experts
Certificate of achievement

What's The Curriculum Flow Of Salesforce Courses In Singapore?

The curriculum is designed keeping in mind the industry needs and ensures that the students learn & master the concepts of Salesforce Administrator. The course includes:

Salesforce overview
Quote templates
Appexchange
Dashboards
Role hierarchy
Profiles
Sales Cloud
Service Cloud
Reports
Chatter and salesforce to salesforce configuration
Security controls
Data management

The course is meant for freshers as well as experienced professionals, who’re willing to brush up their skills and become industry experts. The course ensures that the students establish credentials in the Salesforce domain and give a solid boost to their careers. If you’re looking to upskill and seek new opportunities, this course is just perfect for you.